COVID-19 CTS Cardholder Update

Posted to the Accounting Website on March 18, 2020

Dear CTS Cardholder,

As a follow up to CFO & VC Cortez’s email on 3/12/2020 and Chancellor Gillman’s email on March 10 regarding UCI’s operational activity for the spring and the directive on restricting all non-essential University-sponsored travel – international and domestic, this email serves to communicate additional instructions specifically regarding the CTS account. 

Effective March 12, 2020, CTS cardholders should refrain from purchasing travel on the CTS account.  Any purchases for travel which have been deemed essential and must be made on the CTS account must obtain exceptional approval in advance and in writing by the Dean, Vice Chancellor, Associate Chancellor.  Any failure to obtain this documented approval in advance of the purchase may result in the closure of the CTS account.

For cancelled trips that have already been charged to the CTS account prior to March 12:

  • Ensure you are cancelling these reservations with the respective travel agency, airlines, and/or hotels. 
  • Full refunds must also be requested at the time of the cancellation, and issued back to the CTS account when possible.  Any refund requests not honored by the vendor must be documented in writing. 
  • A Travel Reimbursement eDoc would still need to be processed through KFS to reconcile all CTS transactions NOT fully refunded. 
  • The Covid-19 Cancellation Form would also need to be completed and sent to Risk Services, in addition to the Travel Reimbursement eDoc. 

If you have any questions about your CTS account, please send an email to

As you are aware, details about COVID-19 are ever changing and the amendment may be updated in the future. Please check the travel section on UCI's COVID-19 website for current information. As a reminder, the UCI Coronavirus (COVID-19) Response Center (949-824-9918; is an available resource.

Sign Up to Get A&FS News in Your Email

Receive this news in your emaill by going to and subscribing to these mailing lists:

  • AFS-Update for updates and news from the Accounting & Fiscal Services Department
  • UCI-DWH for Decision Support and Data Warehouse updates
  • PPS-Update for Payroll / Personnel Online System Announcements

You can unsubscribe using the same link. If you have questions or need help, please contact or 949-824-7001.