The UCI Corporate Travel Card is an individualized Visa charge card used exclusively for UCI travel expenses. Any travel related expense can be charged to the UCI Corporate Travel card such as airline tickets, hotel reservations, conference registrations, car rentals, and even meals. The credit account is based on an individual's own credit worthiness, but it offers useful benefits:
- Easier Reimbursements: UCI’s financial systems can apply your reimbursement directly to the card account.
- Track Expenses: The card provides a ready resource to track travel expenses—as long as the traveler remembers to charge only travel related expenses to the account.
- Widely Accepted: The UCI Corporate Travel card is maintained by U.S. Bank Visa, and is the most widely accepted charge card worldwide.
- Security: Cardholders will not have to carry large amounts of cash when they travel.
Insurance Coverage and Assistance
Common Carrier Insurance
This program provides Common Carrier Insurance when the entire fare has been charged to your UCI Corporate Travel card.
Lost Luggage Assistance
You are eligible for baggage claim assistance when your luggage is lost or damaged by the common carrier and your ticket was charged to your UCI Corporate Travel card.
24-Hour Customer Service: 800-344-5696
U.S. Bank (USB) Customer Service is available 24 hours a day, 365 days a year. You are encouraged to contact them for account information, name and address changes, duplicate statement request, to report a lost, stolen or damaged card, as well as for billing questions.
Visa Assistance Center: 800-VISA-911
Inside the US. Outside the US, dial (410) 581-9994 collect, available 24 hours a day, 365 days a year. Assistance with emergency cash/card replacement, medical and legal referrals, document replacement, and claim processing.
Useful Information for Cardholders
Upon receipt of your card, please read all correspondence from U.S. Bank for a clear understanding of the corporate card program. Contact a Travel expert if you have any questions about your account.
Contact U. S. Bank Services at 1-800-344-5696 to activate the UCI Corporate Travel card. A Social Security number will be required for card activation.
On or around the 23rd of each month, U.S. Bank will bill UCI cardholders.
If a cardholder needs more information about a charge on their statement, they must write to USB no later than 60 days after being billed for the transaction(s). If USB is investigating the charge(s), a cardholder does not need to pay the amount which is in dispute; however, they are obligated to pay for any charges not in dispute.
Lost or Stolen Cards
Cardholders are responsible for notifying USB immediately by calling 1-800-344-5696 of any loss, theft, or unauthorized use of their UCI Corporate Travel card or account. Cardholders are also responsible for notifying the UCI Program Administrator and updating all travel profiles.
Cardholders are expected to maintain financial responsibility with regard to use of the UCI Corporate Travel Card. An account is considered delinquent if the total payment due is not remitted before the next billing date. UCI will receive reports on past-due accounts. The balance indicated on your monthly statement is due in full by the next billing cycle. Late fees will be assessed on past due balances. Late fee charges are the responsibility of the individual cardholder and not an allowable University expense. Late fees may not be reimbursed. The UCI Corporate Travel card will be suspended at 60 days and canceled at 90 days if payment in full has not been received.